Simplify The Operations Manager Recruiting and Hiring Process
Use ST³ Consulting to Help Simplify the Hiring Process For Your Next Assistant, Operations Manager, Transactions Manager, or Director of Operations
Hiring an Assistant, Operations Manager, Transaction Manager, or Director of Operations can feel overwhelming for most real estate agents. The search takes time, the process requires clarity, and the stakes are high. Many agents simply do not have the capacity to manage a full hiring cycle on their own, which often leads to rushed decisions or mismatched hires. If you want to grow your real estate business with more stability, choosing the right operational support is one of the most important steps you can take.
Real estate agents usually reach out to me when they are trying to figure out what kind of help they actually need. They want stronger systems, better communication, and a more consistent client experience. They also want someone they can trust. The challenge is knowing how to identify the right candidate, and how to screen for the skills that truly matter in a real estate operations role.
Hiring well requires structure. Here is what should be in place before you bring someone onto your team.
You need a clear job description, one that reflects your specific business needs and sets the right expectations.
You need to understand compensation standards in the industry, and what makes sense for the experience you are looking for.
You need a thoughtful plan for how the job will be shared, posted, and communicated to your network, since many strong hires come through referrals.
You need time to review applications, screen candidates, conduct interviews, and speak with references.
You need an offer letter, an employment agreement, and a plan for onboarding.
You also need ongoing communication, regular check ins, and a structure for performance reviews so that the relationship continues to grow.
There is a lot that goes into hiring the right person, and not all recruiting companies understand what makes a real estate operations hire successful. The job is not only about being organized or having good people skills - it requires experience with transactions, an understanding of how to support clients, the ability to think strategically about systems, and the judgment to anticipate what the agent needs before they ask. Without that context, it becomes easy to hire someone who interviews well, but does not have the specific experience required to support a real estate business.
This is where real estate business support can make a meaningful difference. I help agents manage the full hiring and onboarding process, or as much of it as they want to hand off. I know what high performing operations managers and directors of operations need to be able to do. I have done the work myself, so I understand the demands of the role, and I can identify candidates who can actually succeed in it. I also know how to adjust a standard job description to reflect the unique needs of each agent, whether the role is traditional or something more custom.
If you are unsure whether you should hire a full time employee or whether fractional real estate operations support might be a better fit, I can walk you through both options. My goal is always the same. I want you to feel confident in your hire, supported in your growth, and clear about what will help your business run more smoothly. Reach out to chat further about your goals and how I can help.
