REAL ESTATE OPERATIONS SUPPORT
FOR NYC AGENTS
Systems, structure, and strategy for agents who want to scale without hiring a full-time employee.
Learn more below.
What kind of SUPPORT do you need?
Many real estate agents reach a point where the pace of their business no longer matches the systems and structure they have in place. You might be wondering whether to hire an assistant, bring on an operations manager, join a team, or work with a coach. With so many options, it can be hard to know what will genuinely help you build a more organized and sustainable real estate business.
Traditional coaching often provides broad recommendations without the hands on guidance needed to implement them. Hiring a full time Director of Operations can be expensive and unnecessary if you do not need support at that level every day. ST³ Consulting offers a different approach by providing individualized operational and strategic support that reflects the way you actually work. You receive both clear guidance and thoughtful execution to help move your business forward. Click here to see the various services ST³ Consulting offers.
Ideal For NYC Real Estate Agents Who…
ST³ Consulting is a strong fit for New York City real estate agents who:
Feel overwhelmed by the daily demands of the business and want more structure and clarity
Want to build a team but are unsure where to start or how to avoid common pitfalls
Need systems and workflows that make their business run more efficiently
May have an Operations Manager or Assistant who could be performing at a higher level with better guidance, or do not have either but want some assistance without a full time commitment
Want an alternative to traditional coaching that provides practical support and real partnership
If you are looking for operational and strategic support that is tailored to your goals and the way you work, this may be the right fit.
What Real Estate Operations Support INCLUDEs
Operational support goes far beyond administrative help. With more than 10 years of experience supporting top performing agents and teams in New York City, ST³ Consulting provides:
Business Strategy and Planning
Clear direction for growth, performance tracking, prioritization, and support evaluating business opportunities.
Systems and Workflows
Customized processes that make your business more organized and repeatable. This may include client onboarding, transaction management, team communication, and pre- or post-close checklists.
Marketing and Branding Support
Guidance on marketing and branding campaigns, budgets, messaging, listing preparation, and the operational side of keeping your outreach consistent.
Team Structure and Hiring
Assistance hiring the right operations manager, assistant, or junior agent. Includes screening, interviews, onboarding, and optional ongoing management support.
Implementation and Accountability
Support bringing ideas to life through careful execution and follow through so your plans do not stay theoretical.
How It Works: Flexible Real Estate Operations Support
ST³ Consulting offers fractional Director of Operations or COO-level support through several flexible options designed for agents at different stages of growth:
Full Service Program
A long term fractional COO level partnership for agents who want operational leadership, structure, and ongoing strategic support without hiring full time. This includes planning, systems development, team support, marketing and branding strategy, recruiting, onboarding, and hands on execution. Available in person for NYC agents or remotely.
Accelerated Program
A short term engagement focused on a specific priority such as new systems, clearer processes, marketing, business planning, or improving a key area of your operations. Ideal for agents who want momentum and clarity without a long term commitment.
Recruiting and Hiring Support
Comprehensive assistance to find and onboard the right team member. This includes job description creation, posting, screening, interview coordination, offer management, and a structured onboarding plan.
Hourly Support
A flexible option for agents who need occasional operational guidance or project based support without an ongoing retainer.
What to Expect
More Time
Systems that give you back hours each week for clients and sales activities.
Clearer Structure
Documented processes that make your business easier to manage and repeat.
Improved Client Experience
Consistent communication and thoughtful touchpoints that build trust and referrals.
Stronger Marketing Support
A more organized and strategic approach to your branding and outreach.
Greater Confidence
Clarity on how to solve problems, approach challenges, and make decisions as your business evolves.
WHY CHOOSE FRACTIONAL Operations Support
Fractional operations support is often the right fit for agents who have outgrown informal systems but do not need a full time hire. Many Operations Managers focus mainly on transactions, while the broader business challenges go unaddressed. In a fractional COO capacity, I look at your entire operation, studying your metrics, workflows, bottlenecks, communication patterns, and long term goals to help you work with more clarity and intention. You receive strategic guidance, structure, and systems development without the cost or commitment of a full time role. It also allows you to build a team with specialized support where it matters most, creating a stronger and more sustainable foundation for growth. Read more about why you should consider a fractional approach here.