Three Post-Close Tips Every Buyer’s Agent Should Use
One of the best parts of being a real estate agent is building relationships with clients—helping them through such a major moment in their lives and being the person they trust to guide them through it. During a transaction, we work hard to earn that trust through clear communication, responsiveness, staying organized, and doing our due diligence. That hard earned relationship shouldn’t end once the keys are handed over. A great experience after closing is what sticks with people, and it’s what turns a one-time client into a long-term one. Here are three simple ways to stay connected and keep providing real value after your buyers close on their home:
1. Share Your Go-To Local Pros
Moving into a new place always comes with a few unexpected “we’ll need to fix that” moments. A short, well-vetted list of your favorite electricians, painters, cleaners, handymen, and landscapers can go a long way in helping your clients feel settled—and reminding them that you’re still a resource they can count on. Be proactive and send it right after closing (if they haven’t requested it pre-close).
2. Check In (And Keep It Casual)
Reach out about a week after closing to ask how the move went. A few weeks later, follow up again to see how they’re settling in. That second check-in is a great time to share a few of your favorite neighborhood spots—whether it’s a coffee shop, dog park, or your go-to Thai takeout. Little things like that go a long way and are an authentic way to continue to be a resource.
3. Help Them Stay Informed
People like to know how their investment is doing. Sending quarterly market updates specific to their area, and an annual CMA estimating their home’s current value, helps them feel informed and looked after (and keeps your name top of mind when their friends start asking for agent referrals!).
A few thoughtful touches after the sale can make a lasting impression, and they often lead to referrals, repeat business, and deeper trust over time.